Privacy policy

Privacy Policy

Effective Date: January 17, 2025

At DesireMeTea, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.desiremetea.com or make a purchase.

1. Information We Collect

When you interact with our store, we collect the following information:

  • Personal Information: Name, billing/shipping address, email address, phone number, and payment information.
  • Device Information: IP address, browser type, and cookies to improve your shopping experience.
  • Order Information: Products you purchase, payment method, and delivery details.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you regarding your order or account.
  • Send marketing messages (with your consent).
  • Analyze website performance and improve our services.

3. Sharing Your Information

We only share your data with trusted third-party providers, such as:

  • Shopify: Our eCommerce platform.
  • Payment Processors: PayPal, Visa, MasterCard, Google Pay, and Apple Pay.
  • Shipping Providers: To deliver your orders efficiently.
  • Analytics Tools: Google Analytics for tracking website performance.

We will never sell your personal data. We may disclose your information if required by law or to protect our legal rights.

4. Cookies and Tracking

We use cookies to:

  • Keep your shopping cart active.
  • Analyze website traffic and user behavior.
  • Personalize your shopping experience.

You can manage or disable cookies in your browser settings. Note that disabling cookies may affect site functionality.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Delete: Request that we delete your personal data.
  • Opt-Out: Unsubscribe from marketing emails by clicking the "Unsubscribe" link in any email.

To exercise these rights, contact us at contact@desiremetea.com.

6. Compliance with Laws

We comply with relevant privacy laws, including:

  • GDPR: For EU residents, you have additional rights regarding data portability and the right to lodge complaints with your data protection authority.
  • CCPA: California residents can request access to or deletion of their personal data under the CCPA.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the "Effective Date" above.

8. Contact Us

For questions or concerns about this Privacy Policy or to exercise your rights, please contact us:

9. SMS notifications

"By subscribing to SMS notifications, you agree to receive automated marketing messages from [Your Store Name] at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. Message & data rates may apply."